News Archive Category: Customer Notices

TSC-TV Upgrade

TSC-TV Upgrade – May 1, 2024 Big changes are coming to TSC-TV on May 1st. Please tune your TV to Channel 63.  If you have sound, but no picture, please call us before May 1st at 419.739.2200, so we can help you. Thank you!

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Cable Television Changes

Effective May 1st, TSC will be upgrading our cable television head end equipment.   This upgrade will require a change in the channel numbers on our channel lineup.   Please look for a direct mail piece in April that will provide you with the new channel numbers for your favorite channels.   Also,

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Broadband Changes

TSC has worked to normalize our Broadband pricing throughout all our service areas.  Therefore, all our customers will see an adjustment in their pricing effective April 1, 2024.   Some of our customers will see an adjustment in their bandwidth as well. If you have any questions, please contact our office

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Winding down the Affordable Connectivity Program (ACP)

Winding down the Affordable Connectivity Program (ACP) ACP requires funding from Congress.  To-date, Congress has yet to act on any of the current bills designed to provide that funding.  Although a majority of members of Congress and the President have made commitments to continue to fund the program, there is

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Premium Movie Channel Update

Due to the increase in cost, TSC will no longer continue to carry the premium movie channels on our cable television lineup. The following packages will be removed from your lineup and your billing as of February 1st: HBO/Cinemax, Showtime/Movie Channel and Starz/Encore. These premium movie channels can be directly

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New 436 Area Code

The New 436 Area Code is Coming to the Ohio 440 Area Code Region To ensure a continuing supply of telephone numbers, the Public Utilities Commission of Ohio has approved an all-services overlay for the 440 area code. The 440 area code serves the northern portion of Ohio which includes

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Fiber Broadband Access Fee

The Fiber Broadband Access Fee (aka Worry-Free Maintenance) was put into effect on November 1, 2023. This fee replaces the existing Broadband Access Fee and is assessed to all customers that have fiber service at their residence. This fee continues to allow us to provide Calix GigaSpire, GigaPoint or other

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Cable Television Improvements!

Cable Television Improvements take effect on September 1st! We will be replacing ESPN Classic CH 19 with the ACC network in HD on Channel 19 and Channel 719. In addition,  The Weather Channel will be upgraded from Standard Definition CH 52 to High Definition on Channel 52 and Channel 752.

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2022 Retransmission Rates

NOTICE TO OUR CUSTOMERS Retransmission Rates to increase January 1, 2022. What are Broadcast Retransmission Fees? Fees corporate broadcast stations (e.g. ABC, NBC, CBS and Fox) charge Cable Systems to retransmit or show their local content. Although these fees are listed on your TSC bill, 100% of the money collected goes

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Verizon Wireless Outage and Restoration

At approximately 11:00 AM on Friday, September 29th, Verizon began to experience issues with wireless calling to all phone companies in the region.  Verizon did not get answer supervision, which means, to our customers, the call did not cut all the way through.   Some customers were getting one way audio, but

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