News Archive

IMPORTANT CHECK REMINDER

We’ve had a lot of check discrepancies lately. Please note: the bank processes a check for the legal written line regardless of the amount written in the box field. Please double check that your amount is written legibly and accurately.

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TELEPHONE OUTAGE NOTICE

Brightspeed is experiencing a widespread telephone outage affecting portions of Ohio, Michigan, and Indiana. The outage is reportedly related to a significant fiber cut in Michigan. As a result, some calls to or from certain telephone numbers may not be completed. This is an outage involving Brightspeed’s network and is

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Service Interruption 2/11

Yesterday’s service interruption was triggered by a Tier 1 upstream provider equipment failure. Although our network has redundant connectivity, a routing issue within our middle-mile partner’s infrastructure temporarily prevented traffic from automatically failing over as intended. The routing limits were corrected and service was restored.

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Brightspeed Fiber Cut

Please be advised that there is a fiber cut that has occurred which is affecting some of our phone customers’ ability to call 911 or possibly other call patterns. We are working with our upstream carrier, brightspeed (as it is their fiber line), to resolve this issue. Unfortunately, they have

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Fall Sun Outages 2025

It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. October 5, 2025, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when

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Big Changes Putnam County!

On June 24, 2025 we are making BIG changes!  We are reorganizing your Cable TV Package Lineup, and introducing 72 new channels. Look for this new lineup in your June bill and upcoming mailings.  In addition, we are also introducing a new Local Lineup coming soon!  If you do not have a Set Top Box, this

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Spring Sun Outages 2025

It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. March 1, 2025, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when

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Channel Updates

Effective today, February 25th, the following changes will be made to the TSC television lineups. Removals: Ch 520 – ShopHQ Ch 307/322 – Universal Kids Ch 122/726 FanDuel Sports Great Lakes Ch 299 – BET (Putnam Co.) Newsmax will have a change behind the scenes but will remain at Ch

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Buckland watchTVeverywhere Migration

Migration is complete. The watchTVeverywhere (WTVE) migration from Buckland Telephone (BTC) to TSC is complete.  If you, at any time, created an account to log in to wtve.net and watch tv online, your existing username (email) and password is now connected to the TSC account. What does this mean for

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Fall Sun Outages 2024

It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. October 4, 2024, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when

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