TSC/Hanson Communications is once again hiring for various positions. Customer Service Representatives,Central Office Technicians, Installer/Repair Technicians,Network Operations Center, Operations Coordinator and more. Excellent pay and benefits! Our current open positions are available via the Apply Today! link below, or visit our website anytime Customer Service > TSC is Hiring! Apply
The Fiber Broadband Access Fee (aka Worry-Free Maintenance) was put into effect on November 1, 2023. This fee replaces the existing Broadband Access Fee and is assessed to all customers that have fiber service at their residence. This fee continues to allow us to provide Calix GigaSpire, GigaPoint or other
It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. October 3, 2023, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when
At approximately 11:00 AM on Friday, September 29th, Verizon began to experience issues with wireless calling to all phone companies in the region. Verizon did not get answer supervision, which means, to our customers, the call did not cut all the way through. Some customers were getting one way audio, but
TSC has been informed by Verizon that the situation on their end causing wide spread call completion issues has been resolved. Verizon has provided no additional information on the outage at this time.
TSC is currently experiencing an issue with Verizon wireless that is providing one-way audio and presenting an “all circuits are busy” message. At this time, this appears to be isolated only to Verizon mobile, and they have been notified. TSC is actively monitoring the situation and diligently working to escalate the issue
There is some work being done to an adjacent satellite in space and this is affecting the quality of our signal on some channels we receive from Managed Distribution. We apologize for the inconvenience and appreciate your patience. Thank you!
To our loyal customers: Today, there was a Global issue with a 3rd party autopayment processing vendor that caused some of our customers to incur multiple charges on their respective accounts. The Federal reserve was involved in this issue and has issued a reversal of the transactions that occurred. Our
Great American Family has moved from TSC’s Channel 290 to Channel 120. Enjoy a family oriented network featuring exciting dramas, films and more, with similarities to the fan-favorite “Hallmark Channel”. To see a schedule of upcoming programs, visit www.greatamericanfamily.com.
Diamond Sports Group, which owns Bally Sports, is expected to file for bankruptcy protection by Friday, March 17, 2023. This filing affects broadcast rights for 19 regional sports networks which include the Columbus Blue Jackets, Cincinnati Reds, Cleveland Cavaliers and Cleveland Guardians. What happens? Don’t expect big changes when Diamond
