News Archive Author: Frank Petersen

Premium Movie Channel Update

Due to the increase in cost, TSC will no longer continue to carry the premium movie channels on our cable television lineup. The following packages will be removed from your lineup and your billing as of February 1st: HBO/Cinemax, Showtime/Movie Channel and Starz/Encore. These premium movie channels can be directly

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Winding down the Affordable Connectivity Program (ACP)

Winding down the Affordable Connectivity Program (ACP) ACP requires funding from Congress.  To-date, Congress has yet to act on any of the current bills designed to provide that funding.  Although a majority of members of Congress and the President have made commitments to continue to fund the program, there is

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New 436 Area Code

The New 436 Area Code is Coming to the Ohio 440 Area Code Region To ensure a continuing supply of telephone numbers, the Public Utilities Commission of Ohio has approved an all-services overlay for the 440 area code. The 440 area code serves the northern portion of Ohio which includes

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Web Hosting IP Change Complete

The scheduled Web Hosting IP Change on Thursday November 30th, 2023 is complete. The TSC Shared Server IP has moved from 15.204.142.117 to its new IP 65.181.111.146. This change is global and has affected all hosted sites on our server. We will proxy the old IP to the new IP

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Web Hosting IP Change

We are currently scheduled for a Web Hosting IP Change on Thursday November 30th, 2023.  This change is global and will affect all hosted sites on our server. In coordination with this change, the TSC Shared Server IP will be moving from 15.204.142.117 to its new IP 65.181.111.146. TSC strongly

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TSC Is Hiring!

TSC/Hanson Communications is once again hiring for various positions.   Customer Service Representatives,Central Office Technicians, Installer/Repair Technicians,Network Operations Center, Operations Coordinator and more. Excellent pay and benefits! Our current open positions are available via the Apply Today! link below, or visit our website anytime Customer Service > TSC is Hiring! Apply

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Fiber Broadband Access Fee

The Fiber Broadband Access Fee (aka Worry-Free Maintenance) was put into effect on November 1, 2023. This fee replaces the existing Broadband Access Fee and is assessed to all customers that have fiber service at their residence. This fee continues to allow us to provide Calix GigaSpire, GigaPoint or other

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Fall Sun Outages

It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. October 3, 2023, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when

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Verizon Wireless Outage and Restoration

At approximately 11:00 AM on Friday, September 29th, Verizon began to experience issues with wireless calling to all phone companies in the region.  Verizon did not get answer supervision, which means, to our customers, the call did not cut all the way through.   Some customers were getting one way audio, but

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Resolved: Verizon Mobile Phone Issues

TSC has been informed by Verizon that the situation on their end causing wide spread call completion issues has been resolved. Verizon has provided no additional information on the outage at this time.

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