News Archive

Sun Outages 2021

It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. March 1st 2021, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when ...
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/ cable tv, Customer Notices, interference, outage, solar, spots, sun, television, tv

Channel Removal

Effective March 1st, TSC will be removing WHIO-Dayton from our Allen County iPTV North lineup and WBNS-Columbus and WOHL LIMA ABC and CBS from the Van Wert County lineups, due to contractual restrictions. *Always remember that you can stream these channels LIVE over the Internet, without utilizing Cable TV at ...
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/ abc, allen county, cable tv, cbs, Customer Notices, iptv, van wert, wbns, whio

Golf & Fox News Channel Scan

On Tuesday, September 1st at 8am, TSC will be moving two QAM tuner TV channels to new frequency locations in our channel map. What this means for you is that a channel scan will need to be done in order to reacquire the two channels that we are moving. The ...
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/ cable tv, channel, Customer Notices, qam, set top box

Web Server Update

TSC/Hanson Communication’s host of web servers have recently been updated to provide better response, greater security and a host of new and improved upgrades. We appreciate your patience while we took the time to perform these upgrades ...
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/ Customer Notices, improved, server, update, upgrade

Century Link Fiber Cut

UPDATED 6/2: Century Link has repaired the damaged Fiber. All services should be back to normal. At this time, we are experiencing issues with TSC’s local, long distance and toll free calls due to a Century Link Fiber Cut between Delta and Toledo, OH.  Century Link crews are in route ...
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/ century link, Customer Notices, fiber cut, outage

Cable Modem Update

Remember another lifetime ago, February 2020, when we moved channels around behind the scenes, all for the sake of bandwidth? Me neither! However, tonight it is game-on for the long-awaited updates to our cable modem system! Beginning at Midnight until approximately 3 AM, there will be rolling modem outages as ...
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/ bandwidth, cable, Customer Notices

RedZone is Back!

NFL RedZone is back! Beginning Monday, April 6, NFL RedZone will replay every Sunday from the 2019 NFL season in chronological order for 17 consecutive days on the NFL RedZone network at 8:00 AM, 3:00 PM and 10:00 PM ET each day. Set Top Box Channels: 281 and 881 and ...
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/ football, General News, nfl, redzone

Staying Connected

  1. Centrally locate your router
    1. Keep it upright and off the floor to improve coverage
  2. Remove obstructions from router
    1. Dense housing materials can be difficult for Wi-Fi to
      penetrate
    2. Devices like microwaves and cordless phones can obstruct
      the signal
  3. Move wireless devices closer to ...
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/ Customer Notices

Make Online Payments!

Dear Valued Customer, As our customer, your health, safety and peace of mind are our top priority throughout the COVID-19 outbreak. We sincerely hope you and your family are well and have not been affected. However, if you have been impacted, we are here to help and want to make ...
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/ bill pay, covid-19, Customer Notices, online