News Archive

Resolved: Verizon Fiber Cut

As of 12:52 PM 9/6/2023 Verizon has reported that all circuits are back up.  At this time, all Verizon Wireless calls are completing. ======================== On Tuesday September 5th, 2023 Verizon experienced a fiber cut on the Verizon Business route up on Ferry Rd in Waynesville Ohio. All of the Verizon ...

/ Customer Notices, fiber, outage, verizon

Resolved: Verizon Mobile Phone Issues

TSC has been informed by Verizon that the situation on their end causing wide spread call completion issues has been resolved. Verizon has provided no additional information on the outage at this time. ========================== TSC is currently experiencing an issue with Verizon wireless that is providing one-way audio and presenting ...

Urgent Server Migration Update

Due to hardware availability, this migration has been rescheduled.  As part of this move, your website’s IP address will change. Following an extensive outage of one of our servers last month, and failing hardware in another server, we are now urgently migrating all affected/similar servers to new hardware. If you ...

Urgent Server Migration

Following an extensive outage of one of our servers last week, and failing hardware in another server, we are now urgently migrating all affected/similar servers to new hardware. This migration is scheduled for Saturday July 1st, 2023. As part of this move, your website’s IP address will change. If you ...

Channel Outage

There is some work being done to an adjacent satellite in space and this is affecting the quality of our signal on some channels we receive from Managed Distribution. We apologize for the inconvenience and appreciate your patience. Thank you! ...

Autopayment Processing Issue

To our loyal customers: Today, there was a Global issue with a 3rd party autopayment processing vendor that caused some of our customers to incur multiple charges on their respective accounts.  The Federal reserve was involved in this issue and has issued a reversal of the transactions that occurred.   Our ...

Great American Family has moved!

Great American Family has moved from TSC’s Channel 290 to Channel 120. Enjoy a family oriented network featuring exciting dramas, films and more, with similarities to the fan-favorite “Hallmark Channel”. To see a schedule of upcoming programs, visit www.greatamericanfamily.com ...

/ Customer Notices, gacf, hallmark, tv

Is Bally Sports Belly Up?

Diamond Sports Group, which owns Bally Sports, is expected to file for bankruptcy protection by Friday, March 17, 2023. This filing affects broadcast rights for 19 regional sports networks which include the Columbus Blue Jackets, Cincinnati Reds, Cleveland Cavaliers and Cleveland Guardians. What happens? Don’t expect big changes when Diamond ...

/ bally, diamond, General News, nba, nhl, sports

Price increases effective March 1

Effective March 1, 2023, the following a la carte cable television services will experience a small increase on their monthly service charges: Expanded Basic Cable –  $2.00
Gigaghood Essential – $1.99
Gigahood Preferred – $1.00
Gigahood Complete HD – $1.00 ...

/ cable, Customer Notices, gigahood, HD