The following issue is now resolved:
At this time, some TSC Web Hosting Customers may be experiencing outages to web and mail services. We are aware of the situation and our network and server teams are investigating the issue. While we can still receive support email, we may be unable to respond to customer requests.
Once we have more details on the situation, and have resolved the issue at hand, we will send out a general notice to any who have contacted us at firstname.lastname@example.org
We apologize for the inconvenience.