Network Management

NETWORK MANAGEMENT

PRACTICES POLICY DISCLOSURE

Pursuant to the Federal Communications Commission’s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations, Telephone Service Company, a division of Hanson Communications, in partnership with Com Net, Inc. (bright.net) policies regarding network management practices, performance characteristics, and commercial terms are provided in entirety so that bright.net (TSC) current customers, prospective customers, third-party content providers and other interested parties can make informed choices regarding the broadband Internet transport services offered by bright.net (TSC) , and the extent bright.net's (TSC) network management practices may affect those services.

Network Management Practices
bright.net (TSC) utilizes reasonable network management practices tailored to achieve legitimate network management purposes. By engaging in reasonable and responsible network management, bright.net (TSC) prevents its customers from being subjected to the negative effects of spam, viruses, security attacks and other risks that threaten to degrade service. The network management practices employed by bright.net (TSC) are consistent with industry standards.

Congestion Management
bright.net (TSC) does not employ any congestion management tools and/or software on network traffic. bright.net (TSC) maintains sufficient bandwidth to service its customers.

bright.net (TSC) employs a standard best effort Internet delivery policy to ensure that any organization, institution or entity connected, directly or indirectly, to bright.net (TSC) backbone network may exercise choice in lawful Internet content, web-based application and use of bright.net (TSC) or competitor service, including any device which is not harmful to the network.

Application-Specific Behavior
bright.net (TSC) does not make use of any application-specific network management practices. Provider does not favor, modify, inhibit, rate control or block any specific protocols, protocol ports or fields, or any applications or classes of applications.

Security
bright.net (TSC) offers its customers unrestricted access to all of the lawful content, services, and applications available on the Internet. Provider uses industry standard tools and generally accepted best practices and policies to protect our customers from spam, phishing, and other unwanted or harmful online content and activities. In the instances where these tools and policies identify online content as harmful or unwanted, the content may be prevented from reaching customers, or customers may be permitted to identify or inspect content to determine if it is harmful or unwanted.

Performance Characteristics
bright.net (TSC) offers broadband Internet access service via a Digital Subscriber Line (“DSL”). DSL is a wireline transmission technology that transmits data faster over traditional copper telephone lines already installed to homes and businesses.

The advertised speed of our Internet service is the maximum speed achievable with the technology utilized. While the maximum advertised speed is attainable for end users, several factors may affect the actual speed of Internet service offerings, including, but not limited to: the distance of the consumer’s home or office from TSC’s central office or DSLAccessManager location (of which TSC has 14 in its service area) and the end user’s computer, modem or router.

bright.net (TSC) offers broadband Internet access service via cable modem. This is a wireline transmission technology that transmits data over traditional coax and fiber lines already installed to homes and businesses.

The advertised speed of our Internet service is the maximum speed achievable with the technology utilized. While the maximum advertised speed is attainable for end users, several factors may affect the actual speed of Internet service offerings, including, but not limited to: the end user’s computer, modem or router, activity during peak usage periods, and other Internet traffic.

bright.net (TSC) offers broadband Internet access service via FTTH /Fiber to the Home. FTTH is a wireline transmission technology that transmits data faster over fiber optic lines installed to homes and businesses.

The advertised speed of our Internet service is the maximum speed achievable with the technology utilized. While the maximum advertised speed is attainable for end users, several factors may affect the actual speed of Internet service offerings, including, but not limited to: the end user’s computer, modem or router, and other Internet traffic, particularly traffic at the busy websites that are not equipped to handle large volumes of traffic.

Commercial Terms
In order to meet the usage and budgetary needs of all of our customers, bright.net (TSC) offers a wide selection of broadband Internet access plan options, including promotional offerings, bundled service choices, and ala carte alternatives.

To see our current promotions and pricing on broadband Internet access service, please visit our website www.telserco.com or call 419-739-2200 to speak with a customer service representative.

Internet service is priced on a flat-fee basis (plus taxes-if applicable). bright.net (TSC) does not charge end users a usage-based fee for Internet service.

Privacy Policy
The various network management tools and techniques utilized by bright.net (TSC) do not monitor, inspect or store the network activity and traffic of its Internet service users. Further, as part of its network management practices, bright.net (TSC) does not distribute information on network activity and/or traffic to any third party, or use network traffic information for any non-network management purpose.

bright.net (TSC) affords full access to all lawful content, services and applications available on the Internet and does not routinely monitor, inspect or store the network activity and traffic of its Internet service users. However, bright.net (TSC) reserves the right to monitor bandwidth, usage, transmissions and content for purposes of protecting the integrity of the network and bright.net's (TSC) Internet access service through reasonable network management practices.

Network Openness and Fair Use
bright.net (TSC) actively engages and encourages open settlement-free peering with providers and operators. bright.net (TSC) network management policies prohibit the discrimination of legitimate or legal use of network capacity bandwidth by application, source or use of the network. bright.net (TSC) Network does not limit or impose any limitations on users at subscribing organizations to lawfully possess, use, or distribute Internet content.

All of the preceding is subject to the needs of law enforcement. bright.net (TSC) does not favor any lawful Internet applications or content over others, and is committed to enabling competition among network providers, application and service providers, and content providers.