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Customer Service

Interested in service with TSC, or can’t find an answer to your questions?

Our team is dedicated to providing you with excellent customer support and resolving any questions or concerns that you may have. We are always ready to assist you with troubleshooting, detailed information, and payment options.

TSC Customer Service offers quick access to service related items including payment programs, channel lineup cards, product manuals, and various legal documents.

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8:38 AM November 14, 2023

Parental Controls

Setting Parental Controls on a Motorola Set Top Box Press the MENU button on your remote. Press the right or left arrow key on your remote until the LOCK icon is highlighted and press OK. You will be asked to enter a four digit PIN. This should be four numbers that

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4:17 PM October 3, 2023

Television

Don’t Just Watch TV… Make it an Experience! TSC Means Television TSC provides all your favorite channels and cutting edge movies across multiple platforms. Need to watch your shows on the Go? Enjoy your favorite movies and shows with our Streaming TV and Watch TV Everywhere service. Always on, always available. Traditional

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11:50 AM March 21, 2024

Web Hosting

Affordable, Trusted Website Hosting We provide a WordPress-oriented platform that offers great security tools, fast speed, and cPanel; the industry-standard software solution for Webhosting Automation and Site Management. cPanel puts the tools in your hands, so you can work on your website when you want to. Basic $5.95/mo 1 Domain

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10:49 AM March 1, 2024

Gigahood Construction

Gigahood Fiber-to-the-Home Construction has Started! If you’ve noticed TSC crews in your neighborhood, that means work has begun to bring our Gigahood fiber network to your community. You can learn more about our process on this page. If you’re ready for faster, more reliable Internet, click below to check availability.

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2:25 PM October 12, 2023

Is Bally Sports Belly Up?

Diamond Sports Group, which owns Bally Sports, is expected to file for bankruptcy protection by Friday, March 17, 2023. This filing affects broadcast rights for 19 regional sports networks which include the Columbus Blue Jackets, Cincinnati Reds, Cleveland Cavaliers and Cleveland Guardians. What happens? Don’t expect big changes when Diamond

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5:00 AM April 20, 2023

Upcoming Security Changes

Attention Current Hosting Customers, We are writing to inform you of the following scheduled server maintenance. If you have any questions regarding this announcement, please contact hosting_support@telserco.com, referencing the notice below: Date: September 13, 2017 from 2:00 A.M — 3:00 A.M EST Outage Expected: 10-15 minutes. Reason: Security Changes Additional

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1:25 PM January 3, 2020

Telephone

Unlimited Long Distance and Free Local Calling… Reach Out Anytime! Since 1895 TSC has provided Wapakoneta and the surrounding communities clear and continuous landline telephone service. Rain, snow, or shine, it is always there when you need it. Free Local Calling Use the named service locations, to visit localcallingguide.com and view

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11:26 AM March 1, 2024

Payment Assistance

Lifeline Program Lifeline programs provide a monthly benefit for income-eligible households to help ensure that they can afford communications services, either through a participating wireline, wireless, or broadband provider. Eligible customers can receive Lifeline assistance for only one type of service – landline, wireless, or broadband – per household. The

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11:43 AM April 3, 2024

The Gigahood is coming to Waynesfield!

TSC’s fiber installation in Waynesfield is nearly complete. Waynesfield residents will be able to get a residential triple play bundle with Cable TV and Phone, built around the fastest Internet ever! So…what’s so big about Gig? A gigabit of speed is so fast, you can do whatever you want, whenever

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3:00 PM May 4, 2018
Smart Rural Community
Smart Rural Community

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