Lifeline Program

What is the Lifeline Program?

Lifeline programs provide a monthly benefit for income-eligible households to help ensure that they can afford communications services, either through a participating wireline, wireless, or broadband provider. Eligible customers can receive Lifeline assistance for only one type of service – landline, wireless, or broadband – per household. The benefits vary depending on the service selected.

Federal Assistance Programs

You can get Lifeline if you (or someone in your household) participate in one of these programs:

  • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit

Tribal Assistance Programs

If you live on Tribal lands, you can get Lifeline if your household income is at or below 135% of the Federal Poverty Guidelines, or if you (or someone in your household) participate in:

  • Any of the federal assistance programs listed above
  • Bureau of Indian Affairs General Assistance
  • Head Start (only households meeting the income qualifying standard)
  • Tribal Temporary Assistance for Needy Families (Tribal TANF)
  • Food Distribution Program on Indian Reservations

You may have to show proof of participation, like a benefit letter or official document, when you apply for Lifeline.

Are there any restrictions?

Lifeline benefits may be applied to only one type of service – landline, wireless or broadband – and are limited to one line per household. Customers receiving lifeline benefits must also reverify their eligibility annually.  Other restrictions may apply. Check with your broadband provider for Lifeline availability.

Can I get more information?

More information is available visiting any of the following links:,, or calling our office at (419) 739-2200