Category: Customer Notices

Sun Outages 2021

Off Customer Notices,

It is time once again for a technical phenomenon called "sun outages". For a period of about 7 days, starting approx. March 1st 2021, the sun will cause "solar interference" to all geostationary satellite signals. As the sun's path across...

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Channel Removal

Off Customer Notices,

Effective March 1st, TSC will be removing WHIO-Dayton from our Allen County iPTV North lineup and WBNS-Columbus and WOHL LIMA ABC and CBS from the Van Wert County lineups, due to contractual restrictions.   *Always remember that you can stream...

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Web Server Update

Off Customer Notices,

TSC/Hanson Communication's host of web servers have recently been updated to provide better response, greater security and a host of new and improved upgrades. We appreciate your patience while we took the time to perform these upgrades.

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Cable Modem Update

Off Customer Notices,

Remember another lifetime ago, February 2020, when we moved channels around behind the scenes, all for the sake of bandwidth? Me neither! However, tonight it is game-on for the long-awaited updates to our cable modem system! Beginning at Midnight until...

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Connected

Staying Connected

Off Customer Notices,

  Centrally locate your router Keep it upright and off the floor to improve coverage Remove obstructions from router Dense housing materials can be difficult for Wi-Fi to penetrate Devices like microwaves and cordless phones can obstruct the signal Move...

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Make Online Payments!

Off Customer Notices,

Dear Valued Customer, As our customer, your health, safety and peace of mind are our top priority throughout the COVID-19 outbreak. We sincerely hope you and your family are well and have not been affected. However, if you have been...

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Sun Outages 2020

Off Customer Notices,

It is time once again for a technical phenomenon called "sun outages", also called "solar outage" and "sun spots". For a period of about 7 days, starting approx. March 1, 2020, the sun will cause "solar interference" to all geostationary...

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