Category: Customer Notices

Connected

Staying Connected

Off Customer Notices,

  Centrally locate your router Keep it upright and off the floor to improve coverage Remove obstructions from router Dense housing materials can be difficult for Wi-Fi to penetrate Devices like microwaves and cordless phones can obstruct the signal Move...

Read more

Make Online Payments!

Off Customer Notices,

Dear Valued Customer, As our customer, your health, safety and peace of mind are our top priority throughout the COVID-19 outbreak. We sincerely hope you and your family are well and have not been affected. However, if you have been...

Read more

Sun Outages 2020

Off Customer Notices,

It is time once again for a technical phenomenon called "sun outages", also called "solar outage" and "sun spots". For a period of about 7 days, starting approx. March 1, 2020, the sun will cause "solar interference" to all geostationary...

Read more

Exciting Changes at TSC!

Off Customer Notices,

TSC’s “20/20 Vision” is expanding! The cable modem system is getting a significant upgrade, which will more than DOUBLE the effective bandwidth available to all areas served with cable modems. To accomplish this upgrade, we need to make additional space...

Read more

Upcoming Pricing

Off Customer Notices,

Dear TSC customers.  As the new year approaches, TSC is working hard to finalize our programming costs for 2020.   Once again we are looking to balance the increasing costs of providing the best quality of service to you, at a...

Read more

WHIO Service

Off Customer Notices,

ATTENTION!!!! Degraded service announcement from WHIO CBS Dayton This will affect TSC’s CBS channel (7-707) along with MeTV channel (95) and LAFF TV channel (107). WHIO-TV, CBS in Dayton Ohio, has developed a pressure leak in their main antenna transmission...

Read more

Sun Outages 2019

Off Customer Notices,

It is time once again for a technical phenomenon called "sun outages", also called "solar outage" and "sun spots". For a period of about 7 days, starting approx. Feb 28, 2019, the sun will cause "solar interference" to all geostationary...

Read more

COMING IN JANUARY

Off Customer Notices,

TSC will be adding more of the “off air” QAM channels so our customers will be able to view even more channels in High Definition without the requirement of having a Set Top Box.   In order for the QAM channels...

Read more