Category: Customer Notices
It is time once again for a technical phenomenon called "sun outages". For a period of about 7 days, starting approx. March 1st 2021, the sun will cause "solar interference" to all geostationary satellite signals. As the sun's path across...
Channel Removal
Effective March 1st, TSC will be removing WHIO-Dayton from our Allen County iPTV North lineup and WBNS-Columbus and WOHL LIMA ABC and CBS from the Van Wert County lineups, due to contractual restrictions. *Always remember that you can stream...
Golf & Fox News Channel Scan
On Tuesday, September 1st at 8am, TSC will be moving two QAM tuner TV channels to new frequency locations in our channel map. What this means for you is that a channel scan will need to be done in order...
Web Server Update
TSC/Hanson Communication's host of web servers have recently been updated to provide better response, greater security and a host of new and improved upgrades. We appreciate your patience while we took the time to perform these upgrades.
Century Link Fiber Cut
UPDATED 6/2: Century Link has repaired the damaged Fiber. All services should be back to normal. At this time, we are experiencing issues with TSC’s local, long distance and toll free calls due to a Century Link Fiber Cut between...
Cable Modem Update
Remember another lifetime ago, February 2020, when we moved channels around behind the scenes, all for the sake of bandwidth? Me neither! However, tonight it is game-on for the long-awaited updates to our cable modem system! Beginning at Midnight until...

Staying Connected
Centrally locate your router Keep it upright and off the floor to improve coverage Remove obstructions from router Dense housing materials can be difficult for Wi-Fi to penetrate Devices like microwaves and cordless phones can obstruct the signal Move...
Make Online Payments!
Dear Valued Customer, As our customer, your health, safety and peace of mind are our top priority throughout the COVID-19 outbreak. We sincerely hope you and your family are well and have not been affected. However, if you have been...
Sun Outages 2020
It is time once again for a technical phenomenon called "sun outages", also called "solar outage" and "sun spots". For a period of about 7 days, starting approx. March 1, 2020, the sun will cause "solar interference" to all geostationary...
Channel Changes Complete!
If you have done a rescan of your television(s) and you are still missing a few channels, we have found a bug with some older QAM Tuner Televisions. Please enter the exact number on your remote control for the following...