Category: Customer Notices

TSC/Hanson Communication's host of web servers have recently been updated to provide better response, greater security and a host of new and improved upgrades. We appreciate your patience while we took the time to perform these upgrades.

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Remember another lifetime ago, February 2020, when we moved channels around behind the scenes, all for the sake of bandwidth? Me neither! However, tonight it is game-on for the long-awaited updates to our cable modem system! Beginning at Midnight until...

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  Centrally locate your router Keep it upright and off the floor to improve coverage Remove obstructions from router Dense housing materials can be difficult for Wi-Fi to penetrate Devices like microwaves and cordless phones can obstruct the signal Move...

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Dear Valued Customer, As our customer, your health, safety and peace of mind are our top priority throughout the COVID-19 outbreak. We sincerely hope you and your family are well and have not been affected. However, if you have been...

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It is time once again for a technical phenomenon called "sun outages", also called "solar outage" and "sun spots". For a period of about 7 days, starting approx. March 1, 2020, the sun will cause "solar interference" to all geostationary...

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TSC’s “20/20 Vision” is expanding! The cable modem system is getting a significant upgrade, which will more than DOUBLE the effective bandwidth available to all areas served with cable modems. To accomplish this upgrade, we need to make additional space...

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Dear TSC customers.  As the new year approaches, TSC is working hard to finalize our programming costs for 2020.   Once again we are looking to balance the increasing costs of providing the best quality of service to you, at a...

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