Feature Rich
Caller ID Name/Number
Allows you to see the calling party’s phone number before answering the call. A display device located on or next to your phone will allow you to view the caller’s information. Caller ID allows you to decide if you want to answer an incoming call or not.
To use Caller ID:
- Wait for the start of the second full ring of your phone.
- The number of the calling party will appear on your display.
Caller ID/Call Waiting
(Must also subscribe to Caller ID) This feature can help you identify an incoming call waiting call. This gives you the choice to answer the call or not. Your Caller ID equipment must be capable of utilizing this feature.
To use Caller ID/Call Waiting:
- If you hear the call waiting tone while on an active call, following the tone the caller ID unit will show the incoming name and or number.
- To connect to the incoming call, depress the flash hook and release. You are now live with the incoming caller.
- To return to the original call, depress the flash hook and release. You are now live with the original caller.
Call Waiting
Call Waiting alerts you with a beep during a telephone conversation that another call is waiting to be answered. Call Waiting can prevent you from missing calls. Callers will hear ringing instead of a busy signal and Call Waiting gives you many of the advantages of an additional line at a fraction of the cost.
- To end an existing call and answer a waiting call: Hang up and allow telephone to ring and answer it.
- To hold an existing call and answer a waiting call: Depress switchhook or flash button.
- To alternate between calls: Depress switchhook or flash button.
- To disconnect calls: Hang up.
Last Call Return
Allows you to dial *69 to return a call to the person who last called you, even if you were not able to answer the call. This feature can eliminate the frustration of ‘just missing’ those calls when you have walked in the door from running errands or come home from work.
To use Last Call Return:
- Press *69.
- Listen for an announcement that will tell you the phone number of the party who last called you.
- If you wish to return the call, press 1, listen for ringing and wait for answer.
- If you to not wish to return the call, hang up.
- If the line is busy, listen for an announcement telling you the number is busy and hang up. You will hear a short-short-long ring when the line is free and your call will automatically be made when you lift the handset.
To cancel Last Call Return:
- Press *89 and listen for the tone or announcement.
Speed Calling
Allows you to quickly dial frequently called numbers by pressing only a few numbers. Speed Calling eliminates the need to look up or remember phone numbers. This feature saves time and allows fast, accurate dialing.
To set up Speed Calling:
- Press *74 for 1-digit speed calling (codes 2-9) or press *75 for 2-digit speed calling (codes 20-49).
- Listen for 3 beeps and a steady dial tone.
- Enter Speed calling code (2-9 or 20-49).
- Enter desired telephone number, press # then listen for 3 beeps.
- Hang up.
3 Way Calling
Allows you to add a third party to your current telephone conversation. This feature can reduce the need for callbacks when organizing plans and schedules. 3-Way Calling can bring family and friends together.
To set up a Three-Way Call:
- Depress switchhook and listen for 3 beeps and a steady dial tone. (Present call is placed on hold.)
- Dial third party’s telephone number. If busy or no answer, depress switchhook twice to reconnect first call.
- After third party answers, depress switchhook for a three-way call. After a three-way call is established, you may depress switchhook to drop third party at any time.
Repeat Dialing
Allows you to dial *66 when a number you are calling is busy. Your line will then attempt to redial the busy number for up to 30 minutes. Repeat Dialing ends the frustration of listening to busy signals when you are trying to reach someone. You can still make and receive other calls when Repeat Dialing is activated. This feature will not work on numbers you are trying to reach outside the areas served by Repeat Dialing.
To use Repeat Dialing:
- Hang up, then lift the receiver and listen for dial tone.
- Press *66.
- If the line is busy, listen for 3 beeps or an announcement telling you the number is busy and hang up. You will hear a short-short-long ring when the line is free. Your call will automatically be made when you lift the handset.
If the line is not busy, listen for ringing and wait for answer.
To cancel Repeat Dialing:
- Press *86 and listen for tone or announcement.
Voicemail
Allows you to store, retrieve and share recorded messages through your telephone. You will not miss important calls and your callers will not get a busy signal. Voicemail is programmed right on your line and there is no need to purchase or maintain answering machines or other equipment. Your messages are protected by a pass code you create and each message can be saved or deleted individually from any phone in your home or a phone away from home as well.
Personal Ring
Personal Ring allows TSC to assign you up to 2 additional telephone numbers on your single line. Each additional number has its own distinctive ringing pattern. This feature is ideal for homes with children, as the kids would have their own number.
- Please Call Office for Setup
Call Forwarding
Allows you to re-direct your calls to another telephone number. Call Forwarding will help you reduce missed calls because your calls can follow you wherever you go. Call Forwarding gives you the freedom to leave home if you need to and know that you will not miss important calls.
To use Call Forwarding:
- Press *72, then listen for 3 beeps and a steady dial tone.
- Dial telephone number to which calls will be forwarded.
- Listen for 3 beeps.
- Hang up.
To cancel Call Forwarding:
- Press *73, then listen for 3 beeps.
- Hang up.
