Frank Petersen, Author at TSC - Telephone Service Company https://www.telserco.com/author/tsc_marketing/ A Hanson Communications Company Thu, 12 Feb 2026 15:43:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.telserco.com/wp-content/uploads/tsc_hc_fav_b-150x150.png Frank Petersen, Author at TSC - Telephone Service Company https://www.telserco.com/author/tsc_marketing/ 32 32 Service Interruption 2/11 https://www.telserco.com/customer-notices/service-interruption-2-11/ Thu, 12 Feb 2026 15:43:04 +0000 https://www.telserco.com/?p=21413 Yesterday’s service interruption was triggered by a Tier 1 upstream provider equipment failure. Although our network has redundant connectivity, a routing issue within our middle-mile partner’s infrastructure temporarily prevented traffic from automatically failing over as intended. The routing limits were corrected and service was restored.

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]]> Brightspeed Fiber Cut https://www.telserco.com/customer-notices/brightspeed-fiber-cut/ Fri, 07 Nov 2025 21:30:01 +0000 https://www.telserco.com/?p=20616 Please be advised that there is a fiber cut that has occurred which is affecting some of our phone customers’ ability to call 911 or possibly other call patterns. We are working with our upstream carrier, brightspeed (as it is their fiber line), to resolve this issue. Unfortunately, they have not been able to give […]

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]]> Fall Sun Outages 2025 https://www.telserco.com/general-news/fall-sun-outages-2025/ Mon, 29 Sep 2025 12:44:01 +0000 https://www.telserco.com/?p=20518 It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. October 5, 2025, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when it is in a direct […]

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]]> Big Changes Putnam County! https://www.telserco.com/customer-notices/big-changes-putnam-county/ Thu, 10 Jul 2025 19:45:32 +0000 https://www.telserco.com/?p=20349 On June 24, 2025 we are making BIG changes!  We are reorganizing your Cable TV Package Lineup, and introducing 72 new channels. Look for this new lineup in your June bill and upcoming mailings.  In addition, we are also introducing a new Local Lineup coming soon!  If you do not have a Set Top Box, this update will require a Fresh TV […]

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]]> Spring Sun Outages 2025 https://www.telserco.com/general-news/spring-sun-outages-2025/ Thu, 27 Feb 2025 13:10:00 +0000 https://www.telserco.com/?p=20314 It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. March 1, 2025, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when it is in a direct […]

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]]> Channel Updates https://www.telserco.com/customer-notices/channel-updates/ Tue, 25 Feb 2025 17:34:26 +0000 https://www.telserco.com/?p=20310 Effective today, February 25th, the following changes will be made to the TSC television lineups. Removals: Ch 520 – ShopHQ Ch 307/322 – Universal Kids Ch 122/726 FanDuel Sports Great Lakes Ch 299 – BET (Putnam Co.) Newsmax will have a change behind the scenes but will remain at Ch 208.  If you CANNOT see […]

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]]> Buckland watchTVeverywhere Migration https://www.telserco.com/customer-notices/buckland-watchtveverywhere-migration/ Wed, 12 Feb 2025 12:42:44 +0000 https://www.telserco.com/?p=20300 Migration is complete. The watchTVeverywhere (WTVE) migration from Buckland Telephone (BTC) to TSC is complete.  If you, at any time, created an account to log in to wtve.net and watch tv online, your existing username (email) and password is now connected to the TSC account. What does this mean for you? When you go to […]

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]]> Fall Sun Outages 2024 https://www.telserco.com/general-news/fall-sun-outages-2024/ Wed, 25 Sep 2024 11:52:45 +0000 https://www.telserco.com/?p=19910 It is time once again for a technical phenomenon called “sun outages”. For a period of about 7 days, starting approx. October 4, 2024, the sun will cause “solar interference” to all geostationary satellite signals. As the sun’s path across the sky gets lower each day, there are times when it is in a direct […]

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]]> WELCOME BUCKLAND TELEPHONE https://www.telserco.com/general-news/welcome-buckland-telephone/ Mon, 01 Jul 2024 15:17:38 +0000 https://www.telserco.com/?p=19621 Welcome Buckland Telephone Company to the Hanson Communications/TSC Team! We are excited to have Casey, Dustin and Doug on board with us.  We are currently in the process of incorporating our two companies together and bringing Buckland customers over to TSC.  Watch for future updates and announcements on telserco.com and on TSC’s Facebook page.

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]]> TSC-TV Upgrade https://www.telserco.com/customer-notices/tsc-tv-upgrade/ Fri, 12 Apr 2024 15:44:28 +0000 https://www.telserco.com/?p=19497 TSC-TV Upgrade – May 1, 2024 Big changes are coming to TSC-TV on May 1st. Please tune your TV to Channel 63.  If you have sound, but no picture, please call us before May 1st at 419.739.2200, so we can help you. Thank you!

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